* Thank you for being a dedicated donor with Vitalant! * I'm calling to let you know that you will be ineligible to donate at your upcoming [phlebotomy type] appointment [on date]. * [If they are eligible to reschedule] I am happy to reschedule your appointment. You will be eligible to donate [phlebotomy type] on or after [date]. What date works best for you? * [Question on deferred; transfer to Donor Counseling – 800-289-4923]. * Thank you for your understanding, and we appreciate your support of our lifesaving mission!