* I am calling to thank you for your blood donation yesterday and to see how everything went. [Pause to see how donor responds] * [If donor says they did not donate]: Oh, no problem. It is a busy time of year. How about we go ahead and find another appointment that works for you. * [If donor does not mention they did not donate]: We really appreciate our dedicated blood donors who help patients in need. May I schedule your next appointment? * [For either response]: We could really use your help to help maintain an adequate blood supply. * [If call is picked up by answering machine or voicemail]: Trigger NO SHOW VM TRANSFER BVR