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Online Donor Account - Account Linking Instructions

If you are a previous donor and do not use the same email address to create your account that you provided to Vitalant when you donated, your account will NOT be linked to your donor record.

As a result, you may not be able to view certain things in your online account, like donation eligibility, past donations, points earned (if you opted in to the Donor Recognition Program) and wellness information. 

You can fix this by linking your newly-created account to your permanent account. 

To link your accounts:

  • Log into your online donor account at, and click on "My Profile" at the top of the screen.
  • Enter your donor ID number and click "Link Account.

     Quick tip: Do not use any number that begins with a P. This is not a donor ID number. If you do not know your donor ID number, call us at 877-258-4825.

  • You will receive an email from (Subject line: Finish Linking Donor Account) with a link to complete the process.

‚ÄčQuick tip: Be sure to click the link within the email to complete the process.

  • Sign out of your online donor account and then sign in again. Click the "My Profile" option at the top of the screen to verify that your actual Donor ID is indicated in the Donor ID field.

Once your account is merged, you will have access to your online donor account and your donation and wellness information.