Thank you for transforming lives with your blood donation! While many donors tell us nothing beats the satisfaction of helping others in need, we want to recognize those who give regularly.
When you opt in to our Donor Recognition Program, you’ll earn points redeemable for a variety of thank-you items from our online donor store. Items include electronically delivered gift cards from a variety of well-known national retailers as well as select apparel items that will be mailed to you. With as few as four blood donations, you could be eligible for a thank-you gift.
To participate, you must opt in to the recognition program for the region in which you donate. Please refer to the links below for your area:
Bay Area, California
Central California
Northern California
Colorado
Idaho, Washington
Illinois
New Jersey
Ohio, Pennsylvania, West Virginia
Arkansas, Missouri, Tennessee
Alabama, Arizona, Louisiana, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Mexico, North Dakota, South Dakota, Texas, Utah, Wyoming
Recognition Program Rules – Vitalant 2021
Be sure to read the Donor Recognition Program rules, below.
- Program opt in is required – Individuals must enroll in the program to participate and be eligible for Donor Recognition Program benefits. (Donors who have previously opted in to the rewards program in their region, and have donated within the past 15 months, will be automatically enrolled in this program.)
- Complete enrollment – A donor may enroll in the Donor Recognition Program by signing up on the program website.
- Individual membership – Only individuals are eligible to enroll in the Donor Recognition Program and each individual member may maintain only one membership. No joint, corporate or organization accounts are permitted and benefits are non-transferable.
- Points will be awarded for each donation:
- Whole Blood = Points for whole blood donations are suspended until further notice due to the pandemic. Thank you for saving lives with your blood donations.
- All Plasma Types and Power Red = 400 Points
- Platelets = 500 Points (the maximum number of points for one procedure)
- Multi-component/automated procedures which include platelet donation = 500 Points
- Multi-component/automated procedures that do not include platelet donation = 400 Points
- Bonus points may be offered at the sole discretion of Vitalant.
- Points never expire if the donor attempts a donation within a rolling 15 months from the date of their last activity. Activity includes donations and attempted donations (last activity is not based on units donated).
- Donor Recognition program points are not the property of the member, have no cash value and cannot be transferred during or after the member’s life, by operation of law or otherwise.
- Points awarded may be subject to taxation, and if so, ensuring appropriate tax treatment is the sole responsibility of the donor.
- Points will not be awarded for donations made prior to program enrollment. (Note: There will be a grace period through April 30, 2021, during which a donor can request from Vitalant Customer Care that points be retroactively issued for donations made between January 15 and April 30, 2021.)
- Donor recognition points are offered at Vitalant’s sole discretion. Recognition points may not be available during certain periods, or with other concurrent promotions.
- Vitalant will work to add points to a donor’s account in a timely manner. The time frame for adding points may fluctuate as Vitalant systems are updated.
- To redeem points, donors must have enrolled in the Donor Recognition Program.
- Donors may donate their points back to Vitalant as a redemption option, so Vitalant can better continue its lifesaving work.
- Gift cards are delivered electronically as an e-gift card. Apparel items are sent by mail.
- Members can redeem points through the Donor Recognition Program website once they reach the minimum value.
- If a program member opts out of the program, all points immediately expire.
- The Legacy Programs including Platelet Passport Program, Hero in Me, MVP, Special Delivery, Quarterly Platelet Challenge, Donor Plus, MAX Donor or any other Vitalant rewards program no longer exist as stand-alone programs effective Jan. 15, 2021. New donors must opt in to Vitalant’s new Donor Recognition Program. Any active points under the previous legacy programs for donors who attempted a donation in the last 15 months will be carried forward into the new program. Points will expire for those who do not opt in to the new program and have not donated in the last 15 months.
- Vitalant may contact program participants through various channels including, but not limited to, website, email, mobile app notification, SMS/text, phone and/or direct mail.
- Communications and offers may be directed uniquely to individual members based on prior activity.
- The Vitalant Customer Care Center is available to answer questions members may have or accept feedback at 877-258-4825 between the hours of 6:00 a.m. - 9:00 p.m. PST, Monday - Friday and 7:00 a.m. - 9:00 p.m. PST Saturday and Sunday.
- There is no fee to join the Donor Recognition Program. Any personal information you provide during program enrollment will be handled in accordance with Vitalant’s Privacy Policy.
- Vitalant reserves the right to change, suspend or end the Donor Recognition Program at any time, without notice.
- Donor Recognition Program points and redeemed items may not be used for reselling or profit. Vitalant may investigate any suspected violation or fraud, which may result in the immediate termination of the account in violation including the forfeiture of corresponding points, rewards and other benefits the member accrued. Any future participation in the Donor Recognition Program may also be denied.
- Vitalant may adjust your point balance at any time and without notice, due to computer error, technical issues, machine malfunction, employee error, customer error, fraud or any reason that Vitalant deems appropriate.
- Vitalant reserves the right to update the Donor Recognition Program rules at any time and without notice.