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Do you have a question or need information on a specific topic? To get help quickly, check out the answers to
our Most Common Topics. Or, use the website search feature below.

Other FAQs

Answers to our most Frequently Asked Questions can be found here.

Appointment Related

Easily locate a donation center near you. Find answers to basic eligibility questions and quickly access a list of medications that defer you from donating.

Online Donor Account

Instructions on how to create and access your online donor account to see your donation history and wellness information.

Vitalant is making improvements to our online donor account system. Beginning on April 22, 2024, our donors in New Jersey and New York will need to create a new account on the new system. Step-by-step instructions to help you create your account can be found here.

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Contact Vitalant via Phone or Email

To contact Vitalant directly, please select a topic from the dropdown menu and fill out and submit the form. To ensure the quickest response, select the form that matches your question or comment. Please note that due to the high volume of submissions, responses may take several days.

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For Appointments

(877) 25 VITAL

Vitalant Customer Service is available:

Mon. – Fri. 6 AM – 8 PM PST
Sat. – Sun. 9 AM – 9 PM PST

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Emergency Hotline

(800) 821-6277

If you donated today but are concerned for any reason that your blood may not be suitable for transfusion, please call ASAP.

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