Host a blood drive
Creating a new online donor account is easy! Please follow these simple steps or watch our video to complete your one-time account set up:
First-time donors: Complete all fields and click "Submit." Please use your legal name. Do not use nicknames, suffixes, punctuation marks or special characters. Hyphenated names are acceptable as long as they match your legal ID.
Quick tip: Passwords must be at least 8 characters in length and include upper and lowercase letters, and at least one number and special character. Passwords are case sensitive.
If you are a previous donor and do not use the same email address to create your account that you provided to Vitalant when you donated, your account will NOT be linked to your donor record. As a result, you may not be able to view certain things in your online account, like donation eligibility, past donations, points earned (if you opted in to the Donor Recognition Program) and wellness information.
You can fix this by linking your newly-created account to your permanent account.
Still need help? We're just a phone call away: 877-258-4825. Or email email@example.com.
If this is your first time visiting donors.vitalant.org, you'll need to create an account first. You may have recently received an email from firstname.lastname@example.org (if you've provided your email address to us previously) with an invitation to set up your account. If you did not receive this email and you've checked your junk email folder, be sure to add "email@example.com" to your approved senders list. Then, simply follow the steps at the top of this page to create your account. If you do not receive the email after following these steps, please contact firstname.lastname@example.org.
Activation links are valid for 30 days. If the link in this email expired, you can simply create an account using the instructions at the top of this page. If you do not receive another activation email after following these steps, please contact email@example.com.
You can search for an appointment without logging in first, but will be required to either log in or create a new account in order to confirm the appointment. If you create a new account, the appointment will be created and saved immediately, even if you don’t fully activate your account through the two-step activation process. We strongly encourage you to complete the account activation process when you schedule your appointment. Watch for an email from firstname.lastname@example.org with a link you’ll need to click to create and activate your new account. Once you click the link, you’ll be prompted to create/confirm a password.
No. You must have a unique email address that is not used by another Vitalant donor to create an account.
If you've already created an account, go to donors.vitalant.org and click "Log In" and then "Forgot password?" Enter your email address (one you've already provided to Vitalant) and you will receive an automated email from "email@example.com" that contains a link. Click the link in the email to confirm your account. You'll then receive a second email with a temporary password. You will be prompted to create and confirm a new password. If you did not receive this email and you've checked your junk email folder, be sure to add "firstname.lastname@example.org" to your approved senders list. Then, follow the steps above. If you do not receive the email after following these steps, please contact email@example.com.
You can only complete the Fast Track Health History on the day of your donation appointment. The button will be clickable at that time.
Yes! Simply click the 'Fast Track Health History' link on the donors.vitalant.org page (no need to log in to your account) and complete the questionnaire.
If you've completed the health history questionnaire after logging into your online donor account, click the "Fast Track Ticket" button on our site's home page. You will receive an email with your Fast Track Ticket attached to it. You have the option to print the ticket and bring it with you, or display the ticket on your mobile device so our staff can scan the ticket's bar code.
If you've completed the Fast Track Health History without logging in to your account, you have the option to save and print the ticket to bring with you, display the ticket on your mobile device or send it to an email address to access later.
Frequently Asked Questions – Fast Track Health History
Your online donor account can help you keep track of your life-transforming donations, view your eligibility dates by donation type, schedule/manage your appointments and view your wellness information. If you have opted in to the Donor Recognition Program, you'll also see the points you've earned for each donation and will be able to access our online store to redeem those points for special thank-you gifts.
Our system may not have matched your information correctly to your donor record. A new account was created as though you were a brand new donor. Simply log in to your account and choose 'My Profile.' Then enter your donor ID number (not the prospect number displayed in your profile) to link your account with your existing donor record. If the email address you used to create this account doesn't match the email address in your donor record, you'll need to enter the donor record email address to successfully link your account.
Need help? Please call us at 877-258-4825
or email firstname.lastname@example.org and one of our staff will assist you.
No. While we appreciate your support of other blood centers' efforts to save lives, you'll see only the donations you've made with Vitalant.
You will receive your donor ID card approximately 5 weeks after you donate. If you still haven't received it after this time, please check that your address is correct in your account. If not, please update your address under 'My Profile' and then order your donor ID card by selecting 'Donor Card' in the top menu.
If you need a replacement ID card, you may order it after you log in to your donor account or you may ask one of our staff to order it for you. Please allow at least 5 weeks for your donor ID card to arrive in the mail.
Simply call us at 877-258-4825 and one of our staff will assist you.
Please allow at least 24 hours for us to update your donation history. If you do not see your donation information at that time, please call us at 877-258-4825.
Then, use any donate button to schedule an appointment.